For law firms

AI for law firms: intake and client questions

Be there when they decide to call a lawyer.

The firm that answers first, and answers clearly, is usually the firm that gets the call. Locke explains your practice and how a matter usually goes, the way your best attorney would, and your intake team gets the conversation. Advice about someone's own case always stays with an attorney.

What it answers
  • How your firm works
  • How your fees are structured
  • What a first consultation covers
What it replaces
The after-hours voicemail, the wait until morning for intake, and the same first questions answered in every consultation.
What it adds
A read on what people in your practice areas ask before they choose a firm.

What your team receives.

New inquiry: for intake review

Wednesday, 11:20 PM · Estate planning page

Who
Elena, needs a will after a new baby. Prefers a call.
Asked
What does a will cost? What happens at the first consultation? What should I bring?
Told
How the firm's fees work for wills, what the first consultation covers, and what to bring.Source: Estate planning fees, approved Sep 28
Open
Asked whether her out-of-state property changes anything. That's advice, so it came to an attorney.
Next
Wants intake to call her Thursday.
Illustrative. A fictional law firm; the fields your team receives are set with you.

How it works here.

  1. Built from your firm

    From how your firm explains its practice: your areas, your process, your fees and the answers your best attorney gives. We also gather what's already public about your firm.

  2. Approved together

    We go through every source with you, and you decide what it speaks to. Advice on anyone's own matter always goes to an attorney.

  3. Live on your site

    It answers at any hour. When someone is ready, your intake team gets the conversation.

What stays with your team.

  • Legal advice about anyone's own situation.
  • Conflict checks, and whether the firm takes the matter.
  • Deadlines, fee agreements and anything urgent.

Questions.

Will it give legal advice?

No. It explains how your firm works and how a matter usually goes. Questions about someone's own situation go to an attorney.

Can it explain our fees?

Yes, in the wording your firm approves: how fees are structured and what a first consultation costs. An estimate for a particular matter stays with your team.

What if someone has an urgent deadline?

It says so plainly and passes it to the person you name, with what was asked.

Can intake review an inquiry first?

Yes. When someone is ready, your intake team gets the conversation, and they decide what happens next.

Get started

Tell us who needs to reach you.

Four fields to start. A person reads it, and you hear back within two business days.

  1. A person reads it.
  2. You hear back within two business days.
  3. If it’s a fit, we start with your objectives.

Building one for yourself? Join the self-serve waitlist instead.

Build your own · Coming soon

Self-serve is coming to the Locke platform.

Add your documents, a photo and your voice, confirm it’s you, and share your brain. Join the waitlist and we’ll email you when it opens.